Email hi@luxxewhiteproducts.com as soon as possible. Once an order has shipped, we may not be able to change or cancel it.

Email hi@luxxewhiteproducts.com. Include your order number for order questions. Support hours are Monday to Friday, 9 AM to 6 PM Philippine time.

Yes. Shipping options and costs show at checkout for your address. Customs duties or taxes may apply to international orders.

Delivery time depends on your destination and available carrier. The current estimate is shown at checkout before you complete the order.

Yes, within 14 days of delivery. Items must be sealed and unopened, with proof of purchase. Opened supplements and bundles are excluded.

We check your return when it arrives. Approved refunds go back to your original payment method within 10 business days.